Kieshaus E-commerce Privacy Policy
Effective Date: July 1, 2023
Welcome to Kieshaus, hosted on BigCommerce. Your privacy is essential to us, and this policy explains how we collect, use, and safeguard your personal information.
1. Information We Collect
a) Personal Data: We collect data you provide, such as name, address, email, phone number, and payment details.
b) Usage Data: Through BigCommerce analytics, we gather data on pages visited, browsing behavior, and other engagement metrics.
c) Cookies and Tracking Technologies: BigCommerce, on our behalf, uses cookies, pixels, and other tracking mechanisms to customize your experience and gather website usage statistics.
2. How We Use Your Information
a) Order Fulfillment: To process orders, address inquiries, and ensure excellent customer service.
b) Marketing and Promotions: To send you promotional emails or offers, unless you opt-out.
c) Improvements: To refine and personalize your shopping experience and optimize our store.
d) Compliance and Safety: To meet legal obligations, protect our rights, and maintain the safety of our business and customers.
3. Information Sharing
We do not sell personal data. However, we might share information with:
a) Third-party vendors (including BigCommerce) who facilitate services like payment processing and shipping on our behalf.
b) Law enforcement, when mandated by law or to safeguard the rights and safety of ourselves and others.
c) Business transactions, like mergers or acquisitions, where user data might be among the transferred assets.
4. Your Choices
a) Cookies: Most browsers accept cookies by default, but settings can usually be modified to decline them.
b) Promotional Emails: Opt-out instructions are included in each promotional email.
5. Security
With the aid of BigCommerce security features, we employ reasonable measures to guard your personal information against unauthorized access, loss, misuse, or theft.
6. Third-party Links
Our store might include links to external sites not operated by us. These sites may have different privacy practices.
7. Children's Privacy
Our services are not aimed at individuals below 13 years. We avoid collecting information from children under this age.
8. Changes to This Policy
We may periodically update our privacy policy. Any changes will be posted here, so please review regularly.
9. Contact Us
For queries regarding this privacy policy, reach out to:
Kieshaus Customer Service
info@kieshaus.com
Continued use of our services post any policy update signifies acceptance of the revised terms.